Shipping Infomation

Shipping Fees: $75 to business address with a
loading dock or pick up from freight company.
*E4OD, 4R100, and 4L80E -- $125 (extra heavy units)

There will be a $200 deposit for the transmission shipping crate which will be refunded when crate is returned via UPS (return label will be supplied).

Customers are welcome to pick up direct from company.

-- NOTICE --
FOR YOUR PROTECTION
The carrier who delivers merchandise to your door is responsible for loss and damages. Acceptance of the shipment by the Transportation Company is acknowledgement that the articles delivered to them were in good condition and properly packed. 

Here’s how to handle damages and shortages:

 CONCEALED DAMAGE
If damage is noticed when merchandise is unpacked, notify Transportation Company’s office immediately and ask to have it inspected. Do not destroy packing materials until the shipment is inspected and the claim is settled.

Here’s how to handle damages and shortages:

VISIBLE DAMAGE
  • Have the delivery person note on freight bill the nature and extent of damage.
  • Notify the Transportation Company’s office to inspect the merchandise.
  • File a claim for damages at once! In filing a claim with the Transportation Company, you may (a) make a cash adjustment (b) arrange to have repairs made, or (c) replace the merchandise.
SHORTAGES
  • Check number of cartons delivered with the quantity shown on your receipt.
  • If quantities do not tally, have driver note shortage.
  • If missing items do not show up in a few days advise us and we will reship
All Claims for loss or damage should be filed immediately with the Transportation Company making the delivery. Then notify us. We will mark our records accordingly. Should you need assistance with the claim, we will be glad to help.
NOTE: Do not return damaged merchandise, as Transportation Company will pick it up after settling claim
IMPORTANT
RETURN GOODS CANNOT BE RETURNED WITHOUT WRITTEN AUTHORITY
Call or write for return goods number. All shipments not having this number will be refused. All shipments returned for credit or exchange when the error is not ours will be subject to a 20% restocking charge: and materials must be returned prepaid.
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